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FAQ

When will my final meter read occur? When will I receive my final bill?

Service termination orders typically take 3 to 5 business days to complete. As a result, even if you are not at the old location, you will be responsible for usage up until the meter is transferred out of your name. It is advisable to call us a week in advance of your moving date to minimize the usage incurred on your meter. You should expect your final bill and any applicable refunded deposits within 60 days after your requested move-out date.

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