Customer Support
Whether you have questions about your bill or new service with Tara Energy, one of our knowledgeable customer service representatives will be glad to assist you with the utmost respect.
Texas Market
Customer Service: 1-866-438-8272
Commercial Service and Support: 1-866-246-5985
Make a Payment
Pay by Phone Toll Free: 1-866-205-1545
Accepts Visa and MasterCard only
Service is available 24/7
Other Markets
Illinois:
Email: [email protected]
Ontario:
Email: [email protected]
PR Contact:
Phone: (905) 670-4440 x 74469
Email: [email protected]
Customer Service Hours
Residential
Monday – Friday from 8 AM to 7 PM
Saturday from 9 AM to 2 PM
Commercial
Monday – Friday from 9 AM to 6 PM
Email: [email protected]
Emergencies and Outages
Emergencies and Outages are addressed by the Transmission and Distribution Service Provider in your area regardless of who
your Retail Energy Provider is.
For emergencies and outages, 24 hours/7 days a week, please contact:
In ONCOR territory:
1 (888) 313-4747
In CENTERPOINT territory:
1 (800) 332-7143
In AEP Texas territory:
1 (866) 223-8508
In TNMP territory:
1 (888) 866-7456
https://www.tnmp.com/customers/power-outages-hazards/power-outage-map
HURRICANE PREPAREDNESS GUIDELINES
- Click here for more information.
- Essential Steps to Prepare for Hurricane Season
- How Do I Protect My House From a Hurricane?