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FAQ

Does Tara Energy require a deposit for new service?

Deposits are primarily a function of your credit history. We will not know specific deposit requirements until we run your credit. If a deposit is required, it will be based on estimates of usage for the premise that you are requesting service for. Specifically, the deposits will be the sum of the estimated bills for the next two months of service or 1/5 of your expected annual billings. You will need to pay all or the initial requested amount of the deposit before the enrollment continues. In most cases we can take a deposit by means of credit card over the phone. However, in some cases you will be required to remit your deposit via MoneyGram or ACE Cash Express. Funds received for deposit are your funds posted as guarantee of payment of future bills. All Electric Service providers are required to refund the total amount of the deposit including interest (currently 3%/year) after 12 consecutive months without having any late payments, or when you terminate your relationship with the provider. Typically, the deposit will be applied to your final bill. If the final bill is less than the amount of deposit on hand, you are refunded the balance. If deposits on hand are less than final usage, you are still obligated to pay the remaining balance.

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